Diary of a Sutton Councillor

Reporting your bin collection issues

Please report your issues online via the council website to free up the phone lines for people who don’t have internet access.

There is a dedicated webpage with information and special links for reporting issues – look under Waste and Recycling on the Sutton Council website.

This page also allows you to check the collection days for your recycling and general waste at your address. The address finder is a bit quirky, especially for flats. If you enter your address and it says it is not recognised try entering your flat or house number, and then the street rather than the name of the flat block. Then enter your postcode. If that doesn’t work just enter your flat number and postcode.

All issues reported online will be logged for action.

If you still have problems reporting your issues online then contact your local ward councillor. You can find who are your ward councillors and how to contact them here.

If you have still not received new recycling bins; or your street does not appear to be on a scheduled round; or you are in a block of flats and it is clear that Veolia still do not understand what your collection should be, then please raise this with your ward councillor as well as reporting it to the council. That way we can understand the extent of the problems and take it up with senior council officers and Veolia.

Not sure what goes in which bin? There is an A-Z of rubbish and recycling on the council website.

 

April 26, 2017 Posted by | Information | , , | Leave a comment

   

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